At Loyal India Wholesale, we strive to offer efficient and reliable shipping services to ensure that your orders reach you in a timely manner. Please read the following details regarding our shipping policy:

1. Processing Time

• Order Processing: Orders are typically processed within 1-3 business days after the payment is confirmed.
• Business Days: Processing takes place on regular business days, Monday to Friday, excluding holidays.
• Delays: In cases of high order volumes or unforeseen circumstances (e.g., public holidays, pandemic restrictions), there might be slight delays in processing. We will notify you of any significant delays.

2. Shipping Rates & Delivery Estimates

• Shipping Costs: Shipping charges are calculated based on the total weight, dimensions of the items, and your delivery location. Final shipping costs will be displayed at checkout.
• Domestic Shipping:
  • Estimated delivery time: 3-7 business days depending on the location.
  • Shipping Partner: We work with trusted domestic courier services to ensure timely delivery.
• International Shipping:
  • We offer international shipping to select countries.
  • Estimated delivery time: 7-15 business days depending on the destination country.
  • Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees that may apply. Please check with your local customs office for more information.

3. Order Tracking

• Once your order has been shipped, a tracking number will be provided via email or SMS. You can use this tracking number to follow your shipment’s progress through our shipping partner’s website.

4. Undelivered or Lost Packages

• If your package has not arrived within the estimated delivery time, please contact us with your order details at support@loyalindiawholesale.com. We will assist you in tracking your package or resolving the issue.
• In the rare event that a package is lost in transit, we will work with our shipping partners to resolve the matter. Please allow up to 7-10 business days for an investigation and resolution.

5. Address Changes

• Shipping Address: Please ensure your shipping address is accurate during checkout. Once an order is processed and shipped, changes to the shipping address cannot be made.
• Incorrect Addresses: Loyal India Wholesale is not responsible for packages delivered to incorrect or outdated addresses provided by customers.

6. Shipping Restrictions

• Some items may be subject to shipping restrictions based on your location or the nature of the products. We will inform you at checkout if a product cannot be shipped to your location.

7. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery at support@loyalindiawholesale.com with photos of the product and packaging. We will arrange for a replacement or refund as per our return policy.

8. Contact Us

For any questions or assistance regarding your shipping, please contact our customer service team:

• Email: support@loyalindiawholesale.com
• Phone/WhatsApp: +91 79043 84989

Thank you for choosing Loyal India Wholesale! We value your business and are committed to providing you with a smooth and efficient shopping experience.